"It turns out I was able to substitute a lesser quality material for better natural stone slate pavers and I was told that I would get a mixture of the different sizes all packed in the pallets together. I had pieces of the samples and the slate pavers matched what came to my door. I have learned to beware of buying product without looking at the pallets. You would not believe what I have been through in building in the past. I was happy with the replacement slate pavers. I made it clear to the customer service rep that I wanted a light color and he stated he knew exactly what I wanted. I signed the release and everything worked out well." Barry - Houston